US Airlines Are Damaging Dozens of Wheelchairs a Month

DOT Adopts More Concise ‘Bill of Rights’ for Disabled Fliers


Department of Transportation Secretary Pete Buttigieg on Friday not only warned airlines to do a better job of seating families with young children together, the agency went a step further to help protect other travelers.

Buttigieg announced a ‘Bill of Rights’ for disabled airline passengers, basically an amalgam of existing laws made more concise.

ADVERTISING

Trending Now

According to a story in USA Today, the articles of the ‘Bill of Rights’ includes:

– The right to be treated with dignity and respect. A valid complaint among disabled travelers is that they are often considered an after-thought.

– The right to receive information about services and aircraft capabilities and limitations. All fliers should know what is available on a plane in written format.

– The right to receive information in an accessible format. Some fliers have trouble seeing, others have trouble hearing. all information should be available in different formats.

– The right to accessible airport facilities. Having a handicapped-accessible bathroom, for instance, while waiting for a flight is important.

– The right to assistance at airports. Disabled passengers should be helped, and transported if necessary, throughout the airport journey.

– The right to assistance on the aircraft. Most airlines are quite adept at this, allowing customers in need of assistance to board first and get settled.

– The right to travel with an assistive device or service animal. That includes wheelchairs.

– The right to receive seating accommodations such as bulkhead seats. The DOT is not asking airlines to bup disabled passengers up to first class, but if something like a bulkhead set with more legroom or a place for a service animal to lie down is available, the airline should try to accommodate.

– The right to accessible aircraft features such as to stow wheelchairs, as well as a handicapped-accessible bathroom. Being able to fit inside one of the smaller-than-small restrooms, often with no grab bars, is difficult.

– The right to resolution of a disability-related issue. A passenger should have the ability of due process.

Airline and airports have been doing a better job of recognizing the needs of the disabled community, but this ‘Bill of Rights’ is a clearer set of rules for everyone to follow.





Source link and READ MORE

All content is property of the owner, unless otherwise specified. This content is not owned, or maintained by TravelMart,
and is used only for informational purposes. Please visit the content owners link
via the source link for more information.